Terms of Service

1. General Information
This website (vtransfer.taxi) is an informational and booking facilitation platform that connects users with independent transportation service providers.

The platform does not provide transportation services directly and does not operate as a transport carrier, travel agency, or tour operator.

2. Nature of Services
vtransfer.taxi provides only informational services and request handling functionality that allows users to submit transportation requests to independent third-party providers.

All transportation services are performed exclusively by independent, licensed transportation companies or drivers.

3. No Travel Agency Services
The platform does not organize tours, travel packages, excursions, or any tourism-related services.

vtransfer.taxi does not operate as a travel agency and does not provide services regulated under the scope of TÜRSAB.

4. Role of the Platform
The platform acts solely as an intermediary for communication purposes and:
  • receives user requests
  • forwards requests to independent service providers
  • facilitates communication between users and providers
The platform does not control, manage, or operate transportation services.

5. Payments and Financial Terms
The platform does not accept payments from users for transportation services.
All payments are made directly between the customer and the independent service provider.
vtransfer.taxi does not act as a payment processor, agent of collection, or financial intermediary.

6. Direct Contractual Relationship
Any transportation service agreement is concluded directly between the customer and the independent service provider.

The platform is not a party to any transportation agreement and bears no responsibility for the execution of such services.

7. Responsibilities of Service Providers
All transportation providers are solely responsible for:
  • service execution
  • vehicle condition
  • driver qualifications
  • insurance and licensing compliance
  • adherence to applicable local laws

8. Limitation of Liability
vtransfer.taxi shall not be held responsible for:
  • delays or cancellations
  • service quality issues
  • accidents or damages
  • actions or omissions of third-party providers
All claims must be addressed directly to the relevant service provider.

9. Platform Role Clarification
vtransfer.taxi does not provide transportation services, does not maintain a fleet of vehicles, and does not employ drivers.

The platform functions exclusively as an informational and communication tool between users and independent providers.

10. User Acknowledgement
By using this website, the user acknowledges and agrees that:

  • the platform is not a transportation provider
  • all services are delivered by third-party providers
  • no direct service contract exists with vtransfer.taxi
  • payments are made directly to the service provider

11. Changes to Terms
vtransfer.taxi reserves the right to modify these Terms at any time. Updates will be published on this page.

12. Contact
For any inquiries regarding these Terms, users may contact the platform via the contact information provided on the website.