Last updated: July 1, 2025

1. General Provisions
This Privacy Policy governs the collection, processing, and protection of personal data of visitors to the website https://vtransfer.taxi (hereinafter — the Website) in accordance with the EU General Data Protection Regulation (GDPR). The data controller is Viktoriia Naumova Ozer, Individual Entrepreneur (hereinafter — the Controller).

The Controller is committed to respecting your rights and freedoms regarding your personal data, including the protection of privacy, personal, and family confidentiality.
This Policy applies to all personal data collected through the Website.

2. Key Definitions

• Personal Data — any information relating directly or indirectly to an identified or identifiable individual.
• Processing — any operation performed on personal data, including collection, storage, use, disclosure, or deletion.
• Data Subject — any visitor to the Website whose personal data is processed.
• Data Controller — the entity determining the purposes and means of processing personal data.
• Consent — freely given, specific, informed, and unambiguous indication of the data subject’s wishes.

3. Rights of the Data Subject
Under GDPR, users have the following rights:

• Access their personal data and receive information about its processing.
• Request correction, deletion, or restriction of processing.
• Withdraw consent at any time.
• Object to the processing of personal data.
• Receive their data in a structured, commonly used, and machine-readable format (data portability).
• Lodge a complaint with a competent supervisory authority.

4. Principles of Personal Data Processing

• Lawfulness, fairness, and transparency.
• Purpose limitation: data is collected only for specific, explicit, and legitimate purposes.
• Data minimization: only data necessary for the purposes are collected.
• Accuracy: personal data must be kept accurate and up-to-date.
• Storage limitation: personal data is retained only as long as necessary.
• Confidentiality and integrity: data is processed securely.

The Website is not intended for children under 18 years old.

5. Methods of Collecting Personal Data

1. Provided by the user: via forms, applications, phone calls, or messages.
2. Collected automatically: IP address, cookies, analytics, and other technical data.

6. Purposes of Processing
Personal data is processed for the following purposes:

• Processing service requests (transfers and bookings).
• Contacting clients and confirming orders.
• Providing contractual and service-related obligations.
• Improving service quality and user experience.
• Conducting analytics and marketing activities.
• Maintaining client databases.
• Complying with legal obligations.

Collected data may include: name, phone number, email, user messages, device and browser information.

7. Legal Basis for Processing
Personal data may be processed based on:

• Consent of the data subject.
• Execution of a contract or provision of services.
• Compliance with legal obligations.
• Legitimate interests of the Controller (where applicable).

8. Storage and Protection of Personal Data

• The Controller implements appropriate technical and organizational measures to protect personal data.
• Personal data is not shared with third parties without consent, except when required by law.
• Data subjects may withdraw consent by contacting the Controller at hello@vtransfer.taxi.
• Personal data is stored only for the duration necessary to fulfill the purposes of processing.

9. Use of Cookies
The Website uses cookies to ensure proper functionality, analytics, and improve user experience.

• Types of cookies: necessary, analytical, and marketing cookies.
• Users may manage or disable cookies in their browser settings.

10. Confidentiality
Personal data is treated as confidential and is not disclosed without the consent of the data subject, except where required by law.

11. Changes to This Policy

• This Privacy Policy is effective until updated.
• Users are encouraged to review the latest version, available at: https://vtransfer.taxi/privacy-policy.

12. Contact Information

Viktoriia Naumova Ozer, Individual Entrepreneur

• Email: hello@vtransfer.taxi
• Registered address: Murmansk Region, Apatity, Bredova St., 11, Apt. 127